Send information
What shipping options are available?
We ship our packages via POST NL. If you order before 17:00 on working days, we will deliver the next day.
How long will it take to receive my package?
If you place an order before 5:00 PM, you will receive the package the next working day.
Do you ship internationally?
Currently we do not deliver internationally as standard. If you still want to order a package abroad, please contact info@smaakrs.nl
Pay Information
Which payment methods are available?
We offer different payment methods in our webshop. We currently offer the following payment methods:
- Credit card
- Ideal
- Apple Pay
- PayPall
Is buying online safe?
You can pay securely online with us. Our payments are made via Mollie.com and our website is SSL secured.
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Orders and Returns
How do I place an Order?
You can easily place an order with us via our shop page.
Do I need an account to place an order?
With us, you do not need an account to place an order. We only ask for some necessary information to be able to send the package.
Who should I contact if I have questions?
For questions you can always email us at info@smaakrs.nl. We aim to answer your questions within 1 working day.
How can I cancel or change my order?
Would you like to cancel or change an order? Please contact us asap via info@smaakrs.nl
How do I track my order?
You can easily track your order via the track and trace code you received from us via email or via the track your order page
How can I return a product?
You can return unopened games to us within 30 days. Please contact info@smaakrs.nl